Products

Problems
we solve

We can help your business

Request a Free Demo / trial

Insights

Insights | How to
3 November, 2021

WQR – 3 Software Quality Lessons From the Finance Sector

Software Quality Lessons From the Finance Sector

In previous years I have found the World Quality Report (WQR) lacks relevance for all but the largest companies in the world. This year, however, I found myself agreeing with a lot of it. This year’s WQR points the way for many companies. 

According to this year’s WQR, the financial sector sees higher software quality than other sectors. Potentially this is big money at play, after all, they have more to spend and more to lose if things go wrong. 

Building high-quality software is not just about throwing money at a problem. It’s about setting the right conditions for success and often implementing basic, but effective approaches.

Looking at the WQR, we can take 3 software quality lessons from the financial sector analysis: 

  1. Invest in Skills – Train Your Team
  2. Improve Communication and Collaboration
  3. Shift quality left, and right

3 Software Quality Lessons You Can Learn from the Finance Sector

In the Financial Sector analysis, the WQR highlights the top ‘conditions that contributed to increased efficiency in testing’. These are conditions that anyone can implement:

1. Invest in Skills – Train Your Team

Financial companies have consistently been among the first to use Agile and DevOps, AI (Artificial Intelligence) & ML (Machine Learning) and test automation. Critically, they have maximized their investment by employing and/or training staff to make these approaches successful.

It always amazes me when companies invest their hard-earned budget on elaborate systems, yet don’t spend a penny upskilling their staff. Imagine NASA building a space shuttle, then just expecting a pilot to make it work. It would be a disaster, the shuttle would either be left unused, or it would crash. 

Like the pilot, your staff are skilled in their current roles. Despite this, few if any people can just pick up new tech at the drop of hat. Skills must be learned and developed. With the right training though, your staff can become astronauts. 

Financial sector companies have learned that if you want to see the benefits of new tech, you must invest in those who will use it. 

These days, training isn’t expensive and it fits around working schedules. There are many different education and certification options including digital learning and instructor-led courses, both on-site and remote.

When you invest in technology you must make sure your staff have the right skills.

2. Improve Communication and Collaboration

Over the years, financial companies have developed widely disparate working teams. Whether subcontinental consultancies, regional offices, or sites spread out over cities and broad campuses. 

This experience has helped them foster communication and collaboration. Again, they were early adopters of communication technology and centralised test management tools. 

To make collaboration really work for software testing, you must have centralised quality processes. 

Test management tools like ALM/QC and Octane are essential. They provide a collaborative location where users can:

  • Access an overall view of quality
  • View and action their specific tasks
  • Understand how defects are affecting various integrated components
  • Assign and communicate issues and assets amongst each other

As with training above, test management tools are nowhere near as expensive as they used to be. With SaaS options and different license types, you can get proper, enterprise-grade test management tools for less than you think. 

If you’ve never used a test management tool, you’ve been missing out.

These tools are essential for driving collaboration and bringing the whole quality process together.

3. Shift Quality Left and Right

Testing has moved on since the old days. Testing used to be the final step in your software project, often treated as a box-ticking exercise. These days, testing has evolved into ‘Quality Engineering’ or QE.

With QE you proactively build quality into your software at every stage:

  • How to shift quality left. Drive quality into your development activities. Including rigorous scrutiny of requirements and specifications, and quality-driven development – including early functional automation and performance testing.
  • How to shift quality right. Ensure your solution continues to perform in live. Quality must not stop at the end of the implementation. Monitor your systems after project delivery with tools like Business Process Monitor

The Right Tools and Approaches Don’t Need to be Expensive

The financial sector has learned how to create higher quality software. We can all learn 3 valuable lessons from them.

  1. Invest in Skills – Train Your Team
  2. Improve Communication and Collaboration
  3. Shift quality left, and right

With these lessons, every organisation can increase their software quality, without breaking the bank. 

At Calleo, we provide class-leading quality engineering tools via SaaS or permanent licenses. 

Get in touch with us today to see how little these solutions cost, and how much value they add.

Would you like to know more? Get in touch today

Stephen Davis
by Stephen Davis

Stephen Davis is the founder of Calleo Software, a OpenText (formerly Micro Focus) Gold Partner. His passion is to help test professionals improve the efficiency and effectiveness of software testing.

To view Stephen's LinkedIn profile and connect 

Stephen Davis LinkedIn profile

3rd November 2021
Video to Software Tests

A Testing Revolution? How to Turn Videos into Manual and Automated Test Cases

Imagine being able to record a user story and instantly turn it into manual and automated tests—how much time and effort would you save? Whether you’re preparing for SIT, UAT or streamlining regression testing, you can now generate manual and codeless automated test cases directly from video recordings, leveraging cutting-edge AI technology to streamline your testing processes.

Test Automation what's new

What’s New: Exciting Test Automation Tool Updates

As great as OpenText is at software development, it’s not always the best at keeping people informed about changes. So, today, I’m sharing a few recent updates to the OpenText automation tools. These are just a tiny sample of recently implemented changes. They focus on cloud capabilities, AI-powered object detection, codeless testing, and streamlined workflows that make test automation more accessible and efficient than ever.

Software Testing in 2030

Software Testing in 2030: 4 Ways QA Will Change

Over the next five years, software and software testing are set to evolve at a rate we’ve never seen. In fact, it has already started. Over the last few years, everyone remotely involved in tech has witnessed the constant change in the way things are done. This seemingly non-stop innovation has been driven by emerging technologies, shifting development paradigms, and businesses reevaluating their priorities… and is set to accelerate.

Software Testers v Rogue AI

Software Testers: Humanity’s Best Chance Against Rogue AI

In the race to protect us against rogue AI, our best defence might not be scientists or politicians, but the often-overlooked heroes of the tech world: software testers. As AI systems increasingly mediate healthcare, criminal justice, and military decisions, this unlikely profession could hold the key to preventing existential catastrophe.

4 testing breakthroughs

Software Testing AI: 4 Breakthroughs You Can’t Ignore in 2025

It’s 2025 and software testing AI can no longer be ignored. AI innovations in software testing can deliver unprecedented efficiency gains and bridge the gap between manual and automated workflows. This article contains four software testing AI breakthroughs you can’t ignore in 2025.

Remote Software Testing

Remote Testing Teams: 4 Strategies to Avoid Collaboration Disaster

It’s been years since the pandemic. Still, many companies I speak to have struggled to adapt to changing practices and have failed to implement effective working habits. Unfortunately, you can’t just continue as if nothing has changed—this approach just won’t cut it anymore. In this week’s insight, I provide four actionable approaches that I have picked up from the many successful testing projects I talk to. These easy fixes will help you prevent collaboration disasters in your remote testing teams.

Top Software Lists

Exposed Why ‘Top Software’ Lists Can’t Be Trusted!

You see them everywhere. Top 10 this, top 20 that. We have all searched for lists that rank products. Whether cars, phones, software, or anything else. But how trustworthy are the ‘top software’ lists on the internet?

How to Choose A Test Management Tool

How to Choose The Right Test Management Tool

Test management tools ensure efficient, effective, and auditable testing processes. When choosing an enterprise-level test management solution, it’s essential to use a proven and trusted solution.

Insights

Search

Related Articles

To get other software testing insights, like this, direct to you inbox join the Calleo mailing list.

You can, of course, unsubscribe 

at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.

Sign up to receive the latest, Software Testing Insights, news and to join the Calleo mailing list.

You can, of course, unsubscribe at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.